The Skogman Carlson Insurance Team
Find Your Person
At Skogman Carlson Insurance, each of our clients is assigned a designated contact that can assist them with any of their policy related questions or issues. If you are a current client, find your person below. If you are a prospective client, we thank you for visiting our site and look forward to hearing from you.
Chad Smeby CIC
Chad has been a part of Skogman-Carlson Insurance since 2012, and in the insurance industry for 18 years. He values his role in an industry that supports and protects entrepreneurs, problem solvers, and new ideas. As a result, he is driven to help individuals and business owners protect and grow what's important to them.
When he's not working, Chad spends his time being involved in his community, particularly through Metro Youth Football and Junior Warrior Diamond Sports.
Joan Tobin CIC
Joan Tobin has nearly 40 years of experience in the insurance agency and has earned her CIC. Her knowledge of the industry and natural ability to understand her client’s needs, allows her to truly be an asset to the agency having been an agent at Skogman-Carlson for 27 years. She is active in the community serving as the President of the Parents Support Group for Kennedy Girls Basketball and a Sunday School Teacher at Hope United Church of Christ for 20 years.
Mike Fettkether CIC
Mike has been with Skogman Carlson since 2009, and has been in the insurance agency for nearly 20 years. Continually giving back to his community, Mike moved on to insurance from a 13 year teaching career. He was driven by his desire to educate and protect his clients, and by his passion for helping people. His committed and loyal demeanor mesh with an agency that cares as much as Skogman Carlson. One of the best parts of his job is the ability to help families protect themselves and their possessions on a family budget. He has obtained his CIC designation.
Mike is actively involved in his Parish, Men of Action, and in the past has coached for various youth teams.
Bob Sydnes CIC
Working with clients and helping people solve problems is what has driven Robert Sydnes to work in the insurance industry for over 40 years. He has his CIC designation and has been working at Skogman-Carlson Insurance since 2004. He truly loves the work that he does and enjoys working with and meeting new business owners. He is active in the community as a member of the New Covenant Bible Church Choir and Voices of Hope Choir.
Carolyn joined the Skogman Carlson Insurance team at the end of 2015. As office manager, her easy going manner brings a calming presence to the office, which is key in an industry as ever-changing as insurance. She is a quick learner and attentive to detail. Carolyn’s reliability and thoroughness make her a key part of the agency.
Her hobbies include being the Group Leader of the local support group for the Upper Midwest Chapter of National Multiple Sclerosis Society. She is also the coordinator for the Operation Christmas Child for her church.
Jim is an Account Executive with 10+ year's experience in the insurance industry. His focus is in commercial lines accounts.
When not at work Jim enjoys watching his kids' sports activities, coaching youth sports, running, and spending time with his family.
Nick joined Skogman Carlson in February 2014. He is fascinated by insurance and enjoys helping people protect their assets, meeting new people, and learning about their lives and businesses. Dedicated, determined, and knowledgeable, Nick is currently working toward his CIC designation.
Nick spends his time away from work with his wife and three daughters, taking care of the farm.
Lawana Kofron CISR
Personal LInes CSR
Lawana Kofron has been with Skogman-Carlson Insurance for over 26 years and has nearly 50 years of experience in the insurance industry. She enjoys the interactions she is able to have with her clients and the friendships she has made within the office over the years. Lawana is family orientated and enjoys spending time with her relatives and friends.
Senior Commercial Lines Account Manager
Kelly has been a part of our agency since 2014, and has been serving commercial lines customers for over 25 years. She joined the industry because she’s passionate about the challenging yet rewarding task of helping others protect what’s important to them. Kelly values her time at our agency and is proud of our progress. Always excited by the chance to solve problems for clients, Kelly is dedicated to keeping her policyholders safe and happy. She focuses on being responsible and friendly, and does her work with integrity.
Commercial Lines Account Manager
With over 15 years of experience in the insurance industry, Breanna Kair’s knowledge and enthusiasm to help her clients is evident daily. She began working in insurance while still in high school through an office education program and has since earned her Certified Insurance Service Representative designation. Beyond work, Breanna is a supporter of the community volunteering her time with the local Leukemia and Lymphoma Society.
Commercial Lines Account Manager
For nearly 30 years Kurt Feller has used his extensive knowledge in the insurance industry to help his clients obtain the policy that is just right for them. Kurt has earned his CPCU as well as his AFSB (Associate in Financial and Surety Bonding). His experience along with his compassion for the people he serves not only shows in his work but also during his time volunteering in his group Airwaves raising money for local foodbanks.
Senior Personal Lines Account Manager
Our latest addition, Deb, brings over 30 years’ experience in the insurance industry—primarily focused on personal insurance—to our agency.
As our Senior Personal Lines Account Manager, Deb’s focus has been on personal insurance and helping clients on coverage for their homes, auto and toys (recreational vehicles). She’s outstanding at making sure insureds are covered properly without any gaps in coverage.
Outside of insurance, Deb loves spending time at bonfires and barbecues with her family: her husband Chet, their three boys, and their extended family, including four grandchildren. Deb is also active with the Henry Davison Youth Center as Board Chair, helping the youth center offer an after school program and provides a safe haven for kids to learn and grow.
Commercial Account Executive
David began working in the commercial lines industry back in 1999, and joined the Skogman Carlson team in 2015. His specializations include providing insurance for contractors, manufacturers, restaurants, auto repair and auto body shops, distributors, and auto/equipment dealer insurance. Outside of the agency, David lives an active life and enjoys swimming, golfing, biking, and riding motorcycles. He is also dedicated to giving back to the community, and has been involved with the Big Brothers Big Sisters program for the past 10 years. In his down time, he enjoys spending time with his fiancé Jennifer and his English bulldog, Louie.
Holly Ranney CISR
Personal Lines Account Manager
Holly Ranney joins Skogman-Carlson Insurance with other 20 years of experience in the insurance industry. Her dedication to the clients she serves and commitment to learn about the agencies providers is just a small example of her passion for people and insurance. In her spare time Holly enjoys volunteering at the St. Joseph Parish.
Personal Lines Account Manager
Erin started as an intern with Skogman Carlson in 2015 and joined the agency full time upon graduation. Erin’s positive and determined attitude is evident during her interactions with clients. Her newest adventure is taking over the reins of a retiring co-worker's accounts. Erin spends her free time working with the Farrell’s Extreme Bodyshaping and the Parkinson’s Association.
Charlie Heins CPCU, CIC, ARM
My wife and our families live in Cedar Rapids our community and family is everything to us. My love for insurance and business began at the University of Iowa. After graduating from Iowa my life in insurance began here in Cedar Rapids and has encompassed family insurance needs, business insurance for family business owners and risk management responsibilities for a fortune 100 company. I understand insurance companies and have visited and written coverage for insurance companies in Iowa, the United States, Bermuda and London. Meeting top insurance company officers and underwriters provides an advantage in understanding all the processes involved in writing insurance. Designing coverage with affordable pricing, communicating coverage and providing claims advocacy at the time of a loss are all part of my services to my customers.
My greatest joy is creating deep business friendships that last for many years. I hope you consider letting me be a part of your insurance decision making process and making Skogman Carlson Insurance your go to insurance service provider.
CPCU Chartered Property and Casualty Underwriter, ARM Associate Risk Manager, CIC Certified Insurance Counselor.
Customer Service Associate
Mandy has been with the Skogman Companies since 2002, working as part of the accounting department on the real estate side of the company. In 2014 she was tasked with the accounting functions of Skogman Carlson Insurance.